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INSTANT, SEAMLESS

Refunds, reinvented

Overcome one of the biggest pain points in e-commerce: slow, costly refunds reliant on legacy infrastructure. With Volt, you can send refunds direct to customers’ bank accounts – instantly.

ENTERPRISE GRADE

A global solution

Designed for retail and travel merchants, our enterprise-grade refunds solution is defined by consistency as much as speed. Customers benefit from the same seamless experience.

ESSENTIAL FUNCTIONALITY

Volt-powered refunds: The benefits

The inherent benefits of real-time refunds meets our unique capabilities.

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Improve customer satisfaction

Customers don’t want to wait for refunds. With Volt, they don’t have to. Give them what they want. Prevent negative reviews.

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Boost brand perception

Gain an important edge over your competitors. Satisfy customers at scale. Benefit from a boosted brand perception.

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Streamline  cashflow

An efficiently managed refunds process, backed up by instant money flows, is good news for streamlining cashflow.

EASY TO MANAGE

Easy to initiate

Full or partial refunds can be initiated either via Fuzebox, our customer portal, or via API. Both support Secure Customer Authentication. It’s the perfect blend of convenience and security.

SHOPPER SURVEY

How important are instant refunds  to consumers?

Lines
71%
Say instant refunds are an important factor affecting when purchasing
Globe
64%
Are more likely to buy if a brand offers instant refunds
Volt
70%
Say instant refunds reflect positively on a brand’s customer service

* We surveyed 600 consumers across the UK, Germany, the Netherlands, Spain and France.

INSIGHT

How do open banking refunds work?

Volt refunds are instant because they’re powered by open banking. But how, exactly, do they work?

Find out more